Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.6
Location
8.4
Service
8.8
Dining
7.8
Guest reviews
8.2/10
based on 5 review
8.6
8.6/10based on 148 review
Peter
United Kingdom,
June
2024
7.2/10
The hotel offers spacious and excellent rooms with a balcony overlooking the mountains, ideal for families. The rooms are always clean and cozy, but slightly dated. The service is fantastic, with helpful local hotel transport and ongoing refurbishments. The location is excellent for skiing and evenings, but some aspects need improvement. The dining experience is inconsistent, lacking fresh orange juice. Overall, a good value for money stay.
Rooms
8.0
The rooms were spotless, comfortable, and perfect for our needs as a family.
Service
8.0
The service was fantastic, especially the 'cabbage soup'. Some evenings the food was beautiful, but other times it was disappointing.
Location
7.0
The hotel is excellently located for skiing and evening activities, but some issues need addressing.
Dining
6.0
The evening meals were satisfactory, but lacking fresh orange juice. The lobby snacks were decent.
Facilities
7.0
The hotel offers laundry services, tours/ticket assistance, and a relaxing lobby for evening coffee or wine.
Edward
United Kingdom,
April
2024
7.8/10
The hotel offers modern rooms with beautiful mountain views, delicious vegetarian and vegan meals, and friendly service. The location is excellent for the slopes and town activities, though improvements are needed. The dining experience is varied, and the facilities are satisfactory.
Rooms
8.0
The rooms are modern and have beautiful views of the mountains.
Service
9.0
The staff deserves credit for providing delicious vegetarian and vegan meals and being very friendly and keen to please.
Location
8.0
The hotel is in the center of the pretty village of Westendorf, excellent for the slopes and surrounding town.
Dining
7.0
The dining experience offers everything one could want from a continental breakfast.
Facilities
7.0
The hotel provides essential facilities for a comfortable stay.
John
United Kingdom,
January
2024
9.0/10
After four years, the hotel rooms were perfect for us, clean and spacious, and serviced every day. The service was excellent, providing us with special vegan desserts and always available to help with anything we needed. The location in the center of the pretty village of Westendorf was great to relax and have a coffee or glass of wine in the evening as the children played. The dining experience from a continental breakfast buffet with lots of choice to the six-course evening gourmet dinner with choice native Austrian wines was exceptional.
Rooms
9.0
The rooms were well appointed and immaculately clean, up to our expectations.
Service
9.0
The staff was friendly and attentive, making sure we had everything we needed and saying goodbye warmly when we left.
Location
9.0
The hotel's location in the center of the pretty village of Westendorf was ideal for a relaxing stay and enjoying the surroundings.
Dining
9.0
The dining experience was delightful, from the continental breakfast buffet to the six-course evening gourmet dinner with choice native Austrian wines.
Facilities
9.0
The facilities were impressive, offering everything we needed for a comfortable and enjoyable stay.
Anthony
United Kingdom,
October
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms were perfect for us, clean and spacious, with a large balcony offering a charming and immaculately clean space to relax in. The service was top-notch, especially with the inventive menus and special vegetarian and vegan meal options provided. The location was excellent, perfect for relaxation and enjoying evenings with a coffee or wine. The dining experience was fantastic, offering a buffet with lots of choices. Overall, a wonderful experience with only a few minor drawbacks to consider.
Rooms
9.0
The rooms were perfect for us, clean and spacious, with a large balcony and well-appointed features.
Service
9.0
Location
9.0
The location was excellent, ideal for relaxation and convenient for accessing the slopes and town.
Dining
9.0
The dining experience was a great highlight with a buffet offering a variety of choices.
Facilities
9.0
The facilities were fantastic, ensuring a comfortable and enjoyable stay.
Keith
United Kingdom,
July
2023
8.8/10
I had a wonderful stay at this hotel. The rooms were clean, cozy, and perfect for us, serviced daily to ensure our comfort. The service was excellent, with attentive staff always ready to assist. The location was gorgeous, offering a great spot to relax in the evenings. The dining options were diverse and tasty. The facilities were top-notch, making our stay even more enjoyable.
Rooms
9.0
The rooms were clean, cozy, and perfect for us, serviced every day.
Service
9.0
The service was excellent, and the staff was always inventive with their menus to ensure our satisfaction.
Location
9.0
The location was gorgeous, providing a great social spot to relax and enjoy the evenings.
Dining
8.0
The dining experience was delightful with a diverse buffet and tasty options.
Facilities
9.0
The facilities were top-notch and added to the overall enjoyment of our stay.